State Farm® Insurance Agent Sonya Wood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Emilee McDermot
August 8, 2025
5
out of
5
rating by Emilee McDermot
"I had such a great experience working with Jenifer for my car insurance! She was incredibly knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. She listened to my needs and found me the best coverage at a price that fit my budget. Her professionalism and friendly attitude made the whole process stress-free. I appreciate how quick she was to respond to my questions and how she went above and beyond to make sure I was comfortable with my policy. I highly recommend Jenifer to anyone looking for car insurance—you’ll be in great hands!"
Manuel Yhon valcarcel
August 7, 2025
5
out of
5
rating by Manuel Yhon valcarcel
"Gracias Jenifer por todo"
We responded:
"¡Gracias, Manuel! Estamos muy contentos de que Jenifer haya podido ayudarte. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Me and Myself
August 6, 2025
5
out of
5
rating by Me and Myself
"Jenifer went above and beyond my expectations, thank you for helping me today Jen"
We responded:
"Thank you! I'm happy to hear that Jenifer exceeded your expectations. Our team is dedicated to providing exceptional service, and it's wonderful to know Jenifer made a positive impact on your experience. If you need anything else, feel free to reach out!"
Brian Halverson
August 6, 2025
5
out of
5
rating by Brian Halverson
"Sonya Wood is always an excellent Agent. Her staff is also helpful as well. We appreciate all they help us with."
We responded:
"Thank you, Brian! I'm happy to hear that you find our team helpful and appreciate the support we provide. We’re always here to assist with any of your insurance needs. Thanks for choosing us!"
Kathleen Perera
August 6, 2025
5
out of
5
rating by Kathleen Perera
"Agent Jennifer is amazing! She was very professional, courteous, and helpful with my issue. Excellent service!"
We responded:
"Thank you, Kathleen! I'm happy to hear that Jennifer provided you with such excellent service. Our team is dedicated to being professional and helpful. Let us know if there's anything else we can assist you with!"
Michael R
July 29, 2025
5
out of
5
rating by Michael R
"We’ve been with Sonya Wood at State Farm in Jacksonville for a couple of years now, and we couldn’t be happier with her service. Sonya and her team are always professional, friendly, and quick to help whenever we have questions or need assistance. They make everything simple and stress-free, and we truly feel like valued customers. Highly recommend Sonya Wood and her team for anyone looking for reliable and personable insurance service!"
We responded:
"Thank you for your wonderful feedback, Michael! I'm delighted to hear that you feel valued and that our team has been able to make your experience simple and stress-free. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"
nabeel zakholi
July 15, 2025
1
out of
5
rating by nabeel zakholi
"This office are liars and same with the customers and my insurance went from 180$ to 350$ and they charged me without telling me and no one go here👎👎👎👎"
We responded:
"Hello, Nabeel. The premium change on your policy was a result of the coverage adjustments you requested and changes in your discount eligibility. These details were discussed with you previously, both when the changes were made and again in person on July 10th, 2025. We stand by our commitment to transparency with all our customers regarding their premiums. We clearly communicated how these changes would impact your cost."
sa as
January 3, 2025
5
out of
5
rating by sa as
"I have been with State Farm and specifically Sonya Wood's office for over 30 years plus. This office is amazing and the staff is always helpful, knowledgeable and they make you feel like family! I would highly recommend their services!"
We responded:
"Thank you so much for your incredible loyalty and kind words about our office! We're delighted to hear that you feel like family with us. Our team is dedicated to providing helpful and knowledgeable service, and it's wonderful to know we've met your expectations. If you ever need anything, we're here to assist you!"
Charlene Garcia
December 26, 2024
5
out of
5
rating by Charlene Garcia
"Jennifer has always been a big help to me every time I need assistance! Thank you so much!"
We responded:
"I'm glad to hear that Jennifer has been such a great help to you, Charlene! Thank you for sharing your experience. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Sharon Jones
November 27, 2024
5
out of
5
rating by Sharon Jones
"I would like to take the time to say my many thanks and appreciation for Ashley taking the time to review, explain the policy and quote costs as well as setting up policy. Thank you for making this a easy process today."
We responded:
"Thank you, Sharon, for your kind words! I'm glad Ashley could assist you with reviewing and explaining your policy. We aim to make the process as smooth as possible, and it's wonderful to know you had a positive experience. If you have any further questions or need assistance in the future, our office is here to help!"
Carlos La R
November 22, 2024
5
out of
5
rating by Carlos La R
"Fue una atención excelente de Yusely Contrera , muy profesional , me ayudo con mi seguro ,se la recomiendo 100%, muchas gracias"
We responded:
"Carlos, ¡Muchas gracias por tus amables palabras! Estamos muy contentos de saber que Yusely te brindó una atención profesional y te ayudó con tu seguro. Nos alegra que estés satisfecho con nuestro servicio. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, Sonya Wood"
sssuperstar904mw3 Ps4
November 7, 2024
5
out of
5
rating by sssuperstar904mw3 Ps4
"Ashley was great!! She definitely helped me find what I was looking for."
We responded:
"Hi, we are happy to hear Ashley was fantastic! I'm glad she could assist you in finding exactly what you needed. We appreciate your feedback and look forward to helping you with any future needs. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Elie joe Haddad
October 17, 2024
5
out of
5
rating by Elie joe Haddad
"I just wanted to say thank you so much for Mrs. Jennifer for what she did today Oct 16 2024. Her positive attitude and professionalism were impressive. All the time and effort she put in were crucial to the success of explaining every single details about my policy. Thank you again for being an outstanding role model. Elie-joe Haddad"
We responded:
"Thank you, Elie, for sharing your experience! I'm glad Jennifer's positive attitude and professionalism made a difference for you. Her dedication to explaining every detail of your policy is truly commendable. We appreciate your kind words and are here for any future needs or questions you may have. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
M Q
October 4, 2024
5
out of
5
rating by M Q
"I was pleasantly surprise wit the service that I received from Jennifer, specially after speaking to reps fro other companies specially from Progressive where I had a horrible experience with a rep called Monica. She was a racist and totally horrible in her customer service skills. Jennifer was helpful, patient, kind willing to explain coverages and walk me thru the process. I bought from State Farm because of Jenifer and her service. She was amazing and I will recommend her and this agency to all my friends,"
We responded:
"Miguel, thank you for your wonderful review! I'm glad Jennifer was able to provide you with such helpful, patient, and kind service. It's great to know she made the process clear and easy for you. We appreciate your recommendation and are here for any future needs or questions you might have. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Shay Green
September 11, 2024
5
out of
5
rating by Shay Green
"Ms Ashley has the most outstanding customer service . She is very detailed and answers every question I may have. She is very personal and professional. Very grateful for her service . 5/5 for sure ! Thank you again Ashley!"
We responded:
"Thank you, Shay, for your wonderful review! I'm happy to hear that Ashley provided you with outstanding customer service. Her attention to detail and professionalism are truly valued. We're grateful for your kind words and look forward to assisting you with any future needs. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Magic Korner
September 11, 2024
5
out of
5
rating by Magic Korner
"Ashley was very helpful and professional. She was polite and very down to earth. With her help I saved on my auto, home and life insurance. I would highly recommend her to anyone."
We responded:
"Hi, thank you for your wonderful review! I'm glad to hear that Ashley was able to assist you professionally and help you save on your auto, home, and life insurance. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, feel free to reach out. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Ed
September 1, 2024
1
out of
5
rating by Ed
"This office works so badly that I sent them an email a month before renewing telling them that I was not going to continue with them, they sent me an email confirming and they are still sending me text messages through the application that my payment is late, seriously, get to work properly."
We responded:
"Hi Ed! Thank you for the five-star rating for Yusely! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Amaurye Thomas
August 10, 2024
5
out of
5
rating by Amaurye Thomas
"Ashley was such a pleasure to work with. She is was very knowledgeable about the life insurance policy.. I would refer more people just because of her services. Thank you again!"
We responded:
"Hey Amaurye, Thanks so much for your awesome review! I'm really glad you had a great experience with Ashley. She's definitely knowledgeable about life insurance and we're grateful to have her on our team. Your referrals mean a lot to us. If you need anything else, feel free to reach out! - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
jamire Williams
August 8, 2024
5
out of
5
rating by jamire Williams
"The representative name Ashley is the best. She literally always helping me and mother out every time we call her. She goes way beyond and she also have a great relationship with me and my mom"
We responded:
"Hey Jamire, Thanks for the awesome review! I'm so glad Ashley has been able to help you and your mom out. She really does go above and beyond, and it's great to hear you have such a good relationship with her. We're always here for you if you need anything! - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Thuy Doan
July 26, 2024
5
out of
5
rating by Thuy Doan
"Jim was wonderful in helping me with my car and condo insurance coverage for my family. He was responsive and helpful, he saved us money too. Thanks Jim!"
We responded:
"Hey Thuy, thanks for the awesome review! I'm so glad Jim could help you with your auto and condo insurance coverage and save you some money! We appreciate your feedback and are always here if you need anything else. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Isabel Rodriguez Torres
July 17, 2024
5
out of
5
rating by Isabel Rodriguez Torres
"Very helpful, and affordable prices"
We responded:
"Thank you for your feedback, Isabel! We're glad you found our services helpful and our prices affordable. We're here for you whenever you need assistance with insurance. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Damien Charley
July 15, 2024
5
out of
5
rating by Damien Charley
"Ashley was extremely knowledgeable and very helpful. I recommend Sonya Wood’s team to help you with your insurance needs."
We responded:
"Thank you, Damien, for the kind review! Our team's top priority is to ensure your satisfaction, and it's rewarding to know that Ashley was able to contribute to your positive insurance experience! We enjoy working with you and greatly appreciate your recommendation. Don't hesitate to reach out for assistance with any future coverage needs! - Sonya Wood - State Farm Insurance Agent"
Zoe Martinez
June 7, 2024
5
out of
5
rating by Zoe Martinez
"Jenifer was such a pleasure to work with. She is very professional, kind, knowledgeable. I would highly recommend."
We responded:
"Zoe, I'm pleased to hear that Jenifer provided you with professional and knowledgeable service! We're grateful for your recommendation and look forward to assisting you further with your insurance needs. Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
sherley Maldonado
June 6, 2024
5
out of
5
rating by sherley Maldonado
"Jenifer is very nice and helped! I’m very satisfied with the service I received from her part."
We responded:
"Thank you, Sherley, for your 5-star review! I'm thrilled that Jenifer provided you with excellent service and that you are very satisfied with your experience. We're here for all your insurance needs whenever you need us! - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"
Dominic Palladino
June 4, 2024
5
out of
5
rating by Dominic Palladino
"Jim was fantastic and super knowledgeable. Saves me a ton of money too!"
We responded:
"Dominic, I'm happy to hear you found Jim to be fantastic and super knowledgeable! We appreciate you taking the time to share your feedback. For any future insurance needs, feel free to reach out. - Sonya Wood - State Farm Insurance Agent, Jacksonville, FL"